Pitt Ohio
Requisition Number: 05498-POE
Job Title: Help Desk Technician Summer Internship
City: Pittsburgh
State: PA
Pay Scale: All Companies/Regions - Negotiable

Help Desk Technician Summer Internship

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Description/Job Summary

PITT OHIO, a $705 million, high service, highly profitable, transportation solutions provider offering SUPPLY CHAIN, GROUND, LTL and TRUCKLOAD services is seeking an Help Desk Summer Intern. This internship position is located at our corporate headquarters in the Strip District area of Pittsburgh, PA.

Responsibilities:

  • Field Help Desk calls and accurately record user information and problem description
  • Assist users by troubleshooting and resolving hardware, operating system and application issues
  • Monitor team queue for new issues, and utilize ticket management software to appropriately assign and document issues
  • Perform various tasks assigned by senior technicians
  • Assist on IT projects when necessary

Qualifications:

  • Minimum GPA of at least 3.0
  • Must be majoring in Information Technology
  • Strong interpersonal, written and verbal communication skills
  • Strong problem solving and analytical skills
  • Ability to use and support the Microsoft Office Suite
  • Working knowledge of Windows 7/10 operating system
  • Punctuality and good attendance record a must
  • Must be able to lift 25 pounds

PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.

To navigate to the PITT OHIO Career Center and apply for this position, please go to pittohio.balancetrak.com .

We offer competitive compensation, free parking, pleasant work environment, and much more.

PITT OHIO values diversity. Women and minorities are encouraged to join our team! EOE M/F/V/D

 

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We are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.